Privacy Policy

Last updated: March 7, 2026

1. Who We Are

HouseBase (“we,” “us,” or “our”) is a real estate investment company that purchases residential properties directly from homeowners across the United States. We are not a licensed real estate broker or agent. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit housebase.org or use our services.

2. Information We Collect

Information you provide directly:

  • Name, phone number, and email address
  • Property address (street, city, state, ZIP code)
  • Description of your situation (e.g., foreclosure, inherited property, relocation)

Information collected automatically:

  • Device type (mobile or desktop) and browser information
  • IP address and approximate geographic location
  • Pages visited, time on site, and referral source
  • UTM parameters and landing page URL
  • Cookies and similar tracking technologies (see Section 7)

Information from third parties:

  • Property valuation estimates from ATTOM Data Solutions
  • Public records data related to the property you submit

3. How We Use Your Information

  • To contact you about your property, including via automated telephone dialing systems and AI-generated voice calls, as authorized by your consent
  • To provide property valuation estimates
  • To evaluate and make offers on your property
  • To communicate about transactions, appointments, and closing
  • To improve our website, services, and user experience
  • To comply with legal obligations
  • To detect and prevent fraud or abuse

4. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers — title companies, attorneys, notaries, and closing agents involved in your transaction
  • Technology partners — hosting, analytics, and communication platforms that help us operate (e.g., Twilio for calls, ATTOM for valuations)
  • Legal compliance — when required by law, court order, or governmental request
  • Business transfers — in connection with a merger, acquisition, or sale of assets

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

5. Telephone Consumer Protection Act (TCPA)

When you submit the form on our website and check the consent box, you authorize HouseBase to contact you at the phone number provided using an automated telephone dialing system or artificial intelligence-generated voice to deliver calls about real estate opportunities.

This consent is not a condition of any purchase or service. You may revoke your consent at any time by:

We make calls only during permitted hours (8:00 AM – 9:00 PM in the recipient’s local time zone, with state-specific restrictions observed).

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If a transaction does not proceed, we retain lead information for up to 24 months and then delete or anonymize it. You may request earlier deletion by contacting us.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic and usage patterns (Google Analytics)
  • Understand user behavior and improve page design (Microsoft Clarity)
  • Manage marketing campaigns (Google Tag Manager)

You can manage cookie preferences through our cookie consent banner or your browser settings. Most browsers allow you to block or delete cookies. Note that disabling cookies may affect your experience on our site.

8. Your Rights

All users:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

California residents (CCPA/CPRA):

In addition to the rights above, California residents have the right to:

  • Know what personal information is collected and how it is used
  • Request deletion of personal information
  • Opt out of the sale or sharing of personal information — we do not sell your personal information
  • Non-discrimination for exercising your privacy rights

To exercise any of these rights, email info@housebase.org or call (888) 818-4489. We will respond within 45 days.

9. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights: